Frequently Asked Questions

What services do you offer?
     - I provide help with anything your computer, smart devices, Internet, or Wi-Fi need — from initial setup and troubleshooting to upgrades and optimization.
 
How much do your services cost?
   - Free phone or online consultation
   - Home visits start at $50 in Cambridge, NY and the surrounding area
   - Payment accepted: cash, Venmo, PayPal, or personal check
   - Satisfaction guaranteed

What hardware do you support?
   - PCs, tablets, phones, and most electronic devices
   - Hardware upgrades and repairs

What operating systems do you support?
   - Most versions of Windows and Linux
   - Apple / macOS support available
   - Networking: Cisco equipment and consumer firewalls, routers, and Wi-Fi systems
   - Home automation: I’ll work with whatever system you’re using

Can you help with non-computer problems?
   - Usually, yes. If it involves electronics or technology, it doesn’t hurt to ask.

How soon can you help?
   - Often the same day.
   - Just message me with your availability and address.

Can you help remotely?
   - Yes! Many issues can be handled remotely, especially if you’re outside my local service area.