Technology That Works for You

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We provide help with any of your computer, smart device, Internet, or Wi-Fi needs, from initial setup and troubleshooting to upgrades and optimization.

New York State: Buskirk, Cambridge, Coila, Cossayuna, Eagle Bridge, Greenwich, Jackson, North Hoosick, Salem, Shushan, White Creek

Vermont State: Arlington, Rupert, Sandgate, Sunderland (and Bennington on Thursdays before 6pm)

• Free phone or online consultation
• Home visits are $50 for local area for the first hour. Most problems can be fixed in under an hour. If we can't diagnose it during the first visit then the $50 fee is waived. Please request an estimate for more complex situations.
• Payment accepted: cash, Venmo, PayPal, or personal check when service complete
• Satisfaction guaranteed. Service fees refunded if the same problem reoccrs within 30 days due to it not being fixed properly.
• Free service for qualifying households. See here for details

Yes! Many issues can be handled remotely, especially if you're outside my local service area. We use RustDesk for remote assistance—it supports quite a few operating systems and is easy to use.

There could be a number of problems. We can assist you remotely to help narrow down if the problem is with your ISP, WiFi network, or computer. Usually for free. :-)

Several ways. You can use speedtest.net for a quick check. This will use a nearby test-site by default.

You can also test within your own network or across a variety of networks with Open Speed Test. This alows you to setup your own speedtest "server" in your home network on a desktop or even mobile phone to test without your ISP.

Yes we can! In some cases, a better WiFi router will solve it, but usually additional WiFi access-points are needed. We recommend these be hardwired to the main router, but "Mesh" options may also work. Yes, we do hardwire cabling too.

By buying your own wireless router instead of renting one each month. We can help you select the right equipment and configure it if needed.

We can make sure your not buying a bigger plan than needed. Most ISPs sell speed tiers that far exceed what is required.

There are federal and state programs available. Qualified households can get free or discounted Phone or Internet.

We support PCs, tablets, phones, and most electronic devices. For operating systems, We work with most versions of Windows and Linux, and Apple/macOS support is available.

For networking we specialize in Cisco, Ubiquiti (UniFi), and consumer firewalls, routers, and Wi-Fi systems.

For smart devices we support Alexa, Google Home/Nest, SmartThings, Smart Life, and other smart devices including appliances, TVs, cameras, thermostats, etc including DIY systems.

Yes, We can help you evaluate all of your needs and get you up and running.

We support all Internet Service Providers. We also support multiple ISPs if you need to guarantee Internet connectivity at all times for your home or business.

Specific models will depend on your needs. We like Asus, Ubiquity/UniFi, and Cisco, but will work with whatever you prefer as long as it can meet your needs and fits your budget.

Usually, yes. If it involves electronics or technology, such as Smart Devices, it doesn't hurt to ask.

Microsoft Defender is built-in to Windows 10/11 and may be sufficent for your needs. We use Bit Defender Free-Antivirus and recommend it.

Important Note: Do not run two different antivirus programs with real-time scanning active simultaneously; this can cause severe system instability. If you install a third-party antivirus, Windows Defender will automatically enter "passive mode".

You can have multiple anti-virus programs installed for manual scans.

If buying a new computer or upgrading to Windows 11 is not an option, We can help with transitioning to Linux. There are many free Linux distributions to choose from that work great on older hardware.